We want luvmuggs.com to be usable by everybody, including people using a screen reader, a keyboard only, or a magnified display.
What we aim for
We build against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. That is our target, not a certification – some pages will meet it better than others, and we fix what we find.
What is in place
- Every page can be operated by keyboard alone, and there is a “skip to content” link as the first focusable element.
- Product images carry descriptive alternative text.
- Headings are used in order, so a screen reader can navigate a page by structure.
- Form fields have real labels, and errors are announced rather than shown only by colour.
- Body text meets the 4.5:1 contrast ratio against its background.
- The layout reflows to a single column on small screens and at 200% zoom without horizontal scrolling.
- There are no auto-playing videos, no flashing content, and no pop-up overlays that trap focus.
Known gaps
The product image gallery uses a carousel; the arrows are keyboard-reachable but the reading order is not ideal on some screen readers. We are working on it. Third-party payment pages (PayPal, the card processor) are outside our control, though both providers publish their own accessibility statements.
Tell us about a problem
If something on this site is hard or impossible for you to use, email support@luvmuggs.com or call +1 949-407-8573. Tell us the page and what happened; we will reply within one business day and, if you would like to place an order over the phone in the meantime, we will take it that way.