Unworn Code 11.59 SELFWINDING 15210OR.OO.A099CR.01. 41 mm, Lacquered white dial, 18-carat pink gold applied hour-markers and hands, 24-carat pink gold applied logo in galvanic growth, lacquered white inner bezel, 18-carat pink gold case, glareproofed sapphire crystal and caseback, 4302 calibre, Selfwinding movement, 70 h power reserve, 32 jewels, Hand-stitched “large square scale” brown alligator strap with 18-carat pink gold pin buckle. Water resistant to 30 m.
- Model: Code 11.59
- Reference: 15210OR.OO.A099CR.01
- Diameter: 41 mm
- Case material: 18-carat pink gold
- Dial color: Lacquered white
- Bezel Type: Fixed
- Bezel Color: Pink gold
- Bezel Material: 18-carat pink gold
- Crystal: Glareproofed sapphire crystal and caseback
- Calibre: 4302
- Movement: Selfwinding
- Number of Jewels: 32
- Power Reserve: 70 h
- Bracelet Material: Brown alligator strap
- Clasp: Pin buckle
- Functions: Hours, minutes, centre seconds and date
- Water resistance: 30 m
Shipping
| Service | Carrier | Ships from | Handling | Transit | Cost |
| Standard International Delivery | FedEx | Kwai Chung, Hong Kong | 3 business days | 2-7 business days | $45, free on orders over $800 |
FedEx is the only carrier we use - there is no second service to choose between and no paid upgrade. Handling and transit are counted in business days (Monday to Friday, excluding public holidays) and start once payment has cleared, so a typical order arrives 5-10 business days after you place it.
| Charge | Rate | When it is shown |
| Delivery | $45, free over $800 | Shown on the cart and checkout pages |
| Import duty & tax (10%) | 10% of the goods total | Its own line on the cart and checkout pages, before payment |
A 10% import duty and handling charge applies to every order, calculated on the goods total and shown as a separate line before you pay. Because parcels are dispatched from Hong Kong, this charge covers the import duty and customs handling on the shipment. Paying it at checkout means the carrier does not ask you for anything on delivery.
Returns
You may return an unused mug in its original packaging for 30 days, counted from the date FedEx records delivery (not the order date). Returns are arranged by email. Send your order number and a photograph of the item to support@luvmuggs.com and we reply within 1 business day with a return authorisation number and the return address. Please do not send anything back before you have that number - parcels arriving at the warehouse without one cannot be matched to an order.
Return postage is paid by the customer for a change of mind. If the item arrived damaged, defective or was not what you ordered, we cover the return in full, and in most cases we do not ask for the item back at all. There is no restocking fee. Refunds are issued to the original payment method within 5 business days of the return being approved, and include the 10% import duty.