Frequently Asked Questions:
Ceramic Mugs:
Each mug is an original handmade work of art. Individually made, glazed, and fired with love. All glazes are food safe, microwave safe and chip resistant.
Brewers:
All brewers come with heat resistant rubber or wood handles and are made using borosilicate glass to withstand the extreme temperatures of brewing and 304 Food-grade stainless steel for durability. In addition, all brewers are dishwasher safe for easy clean-up.
Kettles:
Our kettles are made of Food-grade 304 stainless steel, can operate on gas or induction stovetops and have heat resistant rubber or wood handles to keep your hands safe. All kettles are dishwasher safe for easy cleanup.
All products are made from the highest quality ceramics, stainless steel and borosilicate glass to ensure longevity. Cleanup is a breeze because all of our products are dishwasher safe or easily hand washed.
Shipping:
Shipping charges are calculated and displayed at checkout. Free shipping is available for orders greater than $100.00
Returns:
Customer satisfaction is one of our most important goals and we want to be sure every purchase is a pleasant experience. However, there are times when an item arrives in unsatisfactory condition. In the event that your order arrives damaged in any way, please contact us immediately at support@luvmuggs.com with your order number and a photo of the item’s condition. We will either replace the item or refund the purchase promptly.